Terms of Use
Welcome to AdWolf Property! These Terms of Use outline the relationship between AdWolf Property (referred to as “AdWolf,” “we,” or “us”) and the users of our online portal (referred to as “you” or “User”). By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1.1. Parties Involved:
– AdWolf Property: Refers to the online portal operated by AdWolf Property.
– Service Provider: Implies a company, partnership, proprietorship, or individual providing property-related services, partnering with AdWolf Property.
– User: Represents a company, partnership, proprietorship, or individual using AdWolf Property’s portal to avail property-related services.
1.2. Principal to Principal Basis:
– AdWolf Property acts as a connector between the User and Service Provider on a principal-to-principal basis.
– We do not act as an agent for either party and the transaction is solely between the User and the Service Provider.
1.3. Confidential Information:
– Any confidential information provided by the User is at their sole discretion and risk.
– AdWolf Property reserves the right to change terms without prior notification.
1.4. Service Provider Screening:
– AdWolf Property carefully screens and onboards Service Providers with a focus on impeccable service records.
– While efforts are made to ensure quality, AdWolf Property is not directly liable for service quality guarantees.
1.5. User Satisfaction:
– Users are responsible for satisfying themselves with the service provided by the Service Provider.
– AdWolf Property endeavors to address User concerns but cannot be held directly liable for service quality grievances.
1.6. Dispute Resolution:
– AdWolf Property is not a party in disputes between the User and Service Provider.
– Users indemnify AdWolf Property for any claims/liabilities arising from such disputes.
1.7. Cancellation and Refunds Policy:
– Detailed cancellation and refund policies are outlined separately for each service category.
2.1. Connector Role:
– AdWolf Property, hereafter referred to as “Company,” serves as an online portal connecting Users with Home Service Providers
– The Company does not act as an agent but facilitates transactions on a principal-to-principal basis.
2.2. User Information:
– Users willingly share confidential information on the Company’s portal for service provision.
– Company reserves the right to modify terms without prior user notification.
2.3. Service Provider Terms:
– Services are governed by both the Company’s terms and conditions and those of the specific Service Provider.
– Users are encouraged to review the Service Providers’ terms as well.
2.4. Quality Assurance:
– Company screens Service Providers but cannot be directly held liable for service quality.
– User satisfaction is a shared responsibility between the User and the Service Provider.
2.5. Cancellation and Refunds:
– Policies for cancellations and refunds vary based on the timing and circumstances.
– Company aims to resolve service quality issues with a focus on User satisfaction.
3.1. Connector Role:
– AdWolf Property, referred to as the “Company,” acts as an intermediary between Users and Service Providers for property inspection services.
– The Company maintains a principal-to-principal transaction model.
3.2. User Information:
– Users voluntarily share confidential details on the Company’s portal for property inspection services.
– The Company may modify terms without explicit user notification.
3.3. Service Provider Terms:
– Similar to Home Services, property inspection services are governed by both Company and Service Provider terms.
– Users are advised to review Service Providers’ terms as well.
3.4. Quality Assurance:
– The Company screens Service Providers, but service quality guarantees are not directly endorsed.
– User satisfaction responsibilities are shared between the User and the Service Provider.
3.5. Dispute Resolution:
– In case of disputes between Users and Service Providers, the Company is not a party, and Users indemnify the Company.
– Policies for cancellations, refunds, and dispute resolution vary based on circumstances.
5.1. Facilitation Role:
– AdWolf Property, herein referred to as the “Company,” acts solely as a facilitator between tenants and landlords, operating on a principal-to-principal basis.
5.2. User Information Handling:
– User data usage complies with the Company’s Privacy Policy.
– Users should agree to the Privacy Policy before accessing the Company’s portal.
5.3. Confidential Information:
– Confidential information, including credit/debit card details, shared voluntarily, is at the User’s discretion.
– The Company holds no responsibility for any misuse of such information by third parties.
5.4. User Responsibilities:
– Users must verify landlord details before rent payment.
– The Company is not responsible for refund in case of wrong details or disputes between parties.
5.5. Fraud Prevention:
– Users are advised not to disclose sensitive card information; the Company never seeks such details except through secure methods.
5.6. Dispute Resolution:
– The Company is not a party to disputes between Users/tenants and landlords.
– Users indemnify the Company in case of any claims or liabilities arising from such disputes.
6.1. Facilitation and Independence:
– AdWolf Property, referred to as the “Company,” serves as a connector between users and legal service providers, operating on a principal-to-principal basis.
– Legal service providers are independent entities and not agents or employees of the Company.
6.2. User Information Handling:
– User data handling aligns with the Company’s Privacy Policy, and any changes to terms are at the Company’s discretion.
6.3. Quality Assurance:
– While the Company carefully screens legal service providers, it doesn’t guarantee service quality, and users must address concerns directly with providers.
6.4. User Responsibilities:
– Users need to satisfy themselves with information from legal service providers.
– Disputes between users and service providers make the Company non-liable, and users indemnify the Company in such cases.
6.5. Cancellation and Refunds:
– Refund eligibility depends on the stage of legal service provision and documentation provided by the user.
6.6. Dispute Resolution:
– Disputes arising from legal services are subject to arbitration, and the decision of the arbitrator, based in Mumbai, is final.
8.1. Facilitation Role:
– AdWolf Property acts as a facilitator between property owners, potential tenants, and service providers/brokers, maintaining a principal-to-principal transaction.
8.2. Definition of Parties:
– “Property Owner” refers to the rightful owner leasing property.
– “Potential Tenant” is an entity willing to rent the property.
– “Service Provider/Broker” engages in assisting property owners to find tenants.
8.3. Responsibilities and Police Verification:
– Owners are responsible for property details’ accuracy.
– Owners must cooperate in police verification of tenants.
8.4. Confidentiality and Dispute Resolution:
– Information confidentiality aligns with the Privacy Policy.
– AdWolf Property is not responsible for service quality concerns but aims to resolve owner concerns.
– Disputes are not the responsibility of AdWolf Property and must be settled between the parties involved.
12.1. Liability and Dispute Resolution:
– AdWolf Property is not liable for service quality concerns but aims to address owner concerns.
– The company is not a party to disputes between the owner and service provider/broker or tenant.
12.2. Cancellation Policy:
– Owners can cancel within 5 working days for a complete refund without bonuses.
– No cancellations allowed after 5 working days or after a service provider is assigned.
13.1. Confidential Information:
– All confidential information shared by the owner is at their sole discretion.
– AdWolf Property, service providers, or their representatives may contact the owner via phone, email, or WhatsApp.
13.2. Information Usage:
– Use of owner information is subject to AdWolf Property’s Privacy Policy.
– The company reserves the right to change terms without notifying the owner.
13.3. Service Quality and Dispute Resolution:
– AdWolf Property cannot be held responsible for service quality issues.
13.4. Modification of Terms:
– AdWolf Property reserves the sole right to modify, amend, change, refuse, or revoke services, offers, and terms without liability or notice.
13.5. Jurisdiction:
– Any disputes arising pursuant to these terms are subject to the exclusive jurisdiction of courts in Mumbai.
15.1. Quotation and Changes:
– Quotation amount is subject to the item/article list, movement date, source, and destination address as provided by the owner.
– Any change in parameters may cause the quotation amount to change. The owner agrees to pay the difference in cases of variation from the actual details provided.
15.2. Promotions/Discounts:
– Promotions and discounts offered are subject to AdWolf Property’s terms and conditions.
– The owner agrees that the company reserves the right to change these terms and conditions at any time without notifying them.
16.1. Arbitration:
– In case of disputes between users and AdWolf Property, arbitration by an independent and neutral third party shall be the resolution method.
– The place of arbitration is Mumbai, and the proceedings are governed by the Arbitration & Conciliation Act, 1996.
17.1. Overview:
– AdWolf Property facilitates a Guaranteed Tenant Plan (GTP) as a service for property owners, potential tenants, and service providers/brokers.
17.2. Photoshoot Permission:
– AdWolf Property may request a property photoshoot for better marketing, and owner cooperation is sought.
17.3. Owner’s Responsibility for Property Details:
– Owners are responsible for the accuracy, reliability, and authenticity of property details.
– Non-cooperation during three separate site visits may lead to refund ineligibility.
17.4. Police Verification:
– Owners are responsible for conducting police verification of tenants as prescribed by law.
17.5. Confidentiality and Contact:
– Confidential information provided by owners is used per AdWolf Property’s Privacy Policy.
– AdWolf Property reserves the right to change terms without notice.
17.6. Service Quality Concerns:
– AdWolf Property can’t be held liable for service quality concerns but will make best efforts to address owner concer ns during the subscription.
17.7. Dispute Resolution:
– AdWolf Property is not a party to disputes between owner & service provider/broker, owner & tenant. The owner indemnifies the company for any claims/liabilities arising from such disputes.
18.1. Cancellation Rights:
– Owners can cancel the GTP plan within 5 working days of activation for a complete refund with no bonuses.
18.2. Cancellation Limitations:
– No cancellation is allowed after 5 working days, especially if a service provider/broker has been assigned.
18.3. Conclusion:
– By subscribing to AdWolf Property’s GTP plan, owners agree to the terms, responsibilities, and refund criteria outlined in this policy.
19.1. Introduction:
– AdWolf Property (“Company”) facilitates Legal Services as a connector between the user (“User”) and independent legal service providers (“Service Provider”).
19.2. Service Provider Definition:
– “Service Provider” refers to a legal entity or individual engaged in providing legal services. They operate independently and are not agents or employees of AdWolf Property.
19.3. User Definition:
– “User” encompasses individuals or entities purchasing legal services on AdWolf Property’s portal.
19.4. Confidentiality and Contact:
– Confidential information shared by the user is at their discretion and risk.
– User agrees to be contacted by the Service Provider via phone, email, or WhatsApp.
– AdWolf Property’s Privacy Policy governs information use, with the right to change terms without notice.
19.5. Service Provider Screening:
– AdWolf Property carefully screens Service Providers for a reputable service record. However, the company is not directly liable for service quality guarantees.
19.6. User Satisfaction and Dispute Resolution:
– Users must address service-related issues directly with the Service Provider.
– AdWolf Property endeavors to resolve user concerns but isn’t directly liable for service quality issues.
– Disputes between the user and Service Provider indemnify AdWolf Property from claims/liabilities.
19.7. Terms Change and Legal Services Refunds:
– Users agree to AdWolf Property’s right to change terms without notice.
21.1. Introduction:
– AdWolf Property (“Company”) facilitates property inspection services through partnered Service Providers.
21.2. Service Provider Definition:
– “Service Provider” refers to entities or individuals offering property inspection services, acting independently.
21.3. User Definition:
– “User” refers to entities or individuals purchasing property inspection services via AdWolf Property’s portal.
21.4. Non-Endorsement and Confidentiality:
– Company acts as a connector, not endorsing Service Providers.
– User shares confidential information voluntarily, agreeing to be contacted by the Company or Service Provider via phone, email, or WhatsApp.
21.5. Service Provider Governance and Due Diligence:
– Services governed by Service Provider’s specific terms, shared with the User before order placement.
– AdWolf Property not liable for Service Provider acts, services, or third-party offers.
– Users advised due diligence before engaging with Service Providers.
22.1. Introduction:
– AdWolf Property (“Company”) offers a platform to facilitate online rent services for Users.
22.2. Service Provider Definition:
– In this context, the term “Service Provider” refers to the channel partners with AdWolf Property.
22.3. User Definition:
– “User” refers to entities or individuals using AdWolf Property’s platform for online rent services.
22.4. Non-Endorsement and Confidentiality:
– Company acts as a facilitator, not endorsing specific providers.
– User agrees to the Company’s privacy policy for information sharing and communication preferences.
22.5. Payment Processing Terms:
– Users acknowledge that online payments are subject to the terms and conditions of the selected service provider.
– AdWolf Property not liable for any issues, losses, or disputes arising from payment transactions.
22.6. Transaction Security:
– Users are responsible for ensuring the security of their payment details.
– AdWolf Property employs secure payment gateways, but users must follow best practices to secure their information.
22.7. Refunds and Disputes:
– Refund policies are determined by the payment service provider.
– Users must contact the payment service provider for any payment-related disputes.
22.8. Late Payment Penalties:
– AdWolf Property does not charge late payment penalties directly.
– Users are subject to any late fees or penalties imposed by their landlords.
22.9. Transaction Fees:
– Users may be subject to transaction fees imposed by the payment service provider.
– AdWolf Property is not responsible for any additional charges.
22.10. Termination or Modification:
– AdWolf Property reserves the right to modify or terminate the Pay Rent services at any time without notice.
22.11. Jurisdiction:
– Any disputes related to Pay Rent services are subject to the exclusive jurisdiction of courts in the region specified by AdWolf Property.
25.1. Introduction:
– AdWolf Property offers a Guaranteed Tenant Plan (“GTP Plan”) facilitating property owners, potential tenants, and service providers/brokers.
25.2. Principal-to-Principal Transaction:
– The Company acts as a facilitator in principal-to-principal transactions between property owners, potential tenants, and service providers/brokers.
25.3. Key Definitions:
– Property Owner/User/Owner: Legal owner of a property willing to lease it through AdWolf Property.
– Potential Tenant: Entity or individual seeking a tenancy in a property listed on AdWolf Property.
– Service Provider/Broker: Business or individual assisting in finding tenants, enrolled with AdWolf Property.
25.4. Cancellation Policy:
– Owners can cancel the GTP Plan within 5 working days for a full refund.
– No cancellation after 5 working days unless the service provider/broker is not assigned.
25.5. Confidentiality and Cooperation:
– Owner’s confidential information is used per the Company’s privacy policy.
– Owners must cooperate during property visits and maintain listing accuracy.
25.6. Non-Liability and Dispute Resolution:
– Company is not liable for service quality concerns raised by owners.
– Disputes between owner/service provider or owner/tenant indemnify the Company.
25.7. Additional Terms:
– Owners responsible for police verification of tenants.
– Refunds processed as per defined criteria; no partial refunds entertained.
26.1. Introduction:
– AdWolf Property provides legal services for users engaging in property transactions.
26.2. Legal Consultation:
– Users may seek legal consultation related to property transactions through AdWolf Property’s platform.
26.3. Independent Legal Professionals:
– Legal services are provided by independent legal professionals engaged by AdWolf Property.
26.4. Principal-to-Principal Transaction:
– Legal services operate on a principal-to-principal basis, and AdWolf Property is a facilitator in connecting users with legal professionals.
26.5. User Responsibilities:
– Users are responsible for providing accurate and complete information for legal consultations.
– Users agree to cooperate with legal professionals during consultations.
26.6. Confidentiality and Information Use:
– User information shared during legal consultations is handled as per AdWolf Property’s privacy policy.
26.7. Service Provider’s Role:
– AdWolf Property is not liable for the actions or advice of legal service providers.
– Users must independently verify legal professionals’ credentials and expertise.
26.8. Payment and Refunds:
– Users agree to pay for legal services as per the terms communicated during the consultation.
– Refunds, if applicable, are subject to the policies of the engaged legal professional.
26.9. Modification of Terms:
– AdWolf Property reserves the right to modify, amend, or change legal services terms without notice.
26.10. Dispute Resolution:
– Disputes arising from legal services are subject to arbitration in the location determined by AdWolf Property.
26.11. Limitation of Liability:
– AdWolf Property is not liable for any legal professional’s actions or omissions, and users engage legal services at their own risk.
26.12. Governing Law:
– Legal services terms are governed by the laws applicable in the jurisdiction specified by AdWolf Property.
27.1. Introduction:
– AdWolf Property offers home loan assistance services to users seeking financial support for property transactions.
27.2. Loan Assistance Providers:
– Home loan assistance is provided through partnerships with financial institutions or service providers engaged by AdWolf Property.
27.3. User Engagement:
– Users can engage with the home loan assistance services on AdWolf Property’s platform.
27.4. Principal-to-Principal Transaction:
– The home loan assistance transaction is on a principal-to-principal basis, and AdWolf Property acts as a facilitator.
27.5. User Responsibilities:
– Users are responsible for providing accurate and complete information for loan applications.
– Users must cooperate with the loan assistance providers during the application process.
27.6. Confidentiality and Information Use:
– User information shared during the loan application process is handled as per AdWolf Property’s privacy policy.
27.7. Service Provider’s Role:
– AdWolf Property is not liable for the actions or decisions of loan assistance providers.
– Users must independently verify the terms and conditions of loan assistance providers.
27.8. Payment and Fees:
– Users agree to adhere to the terms and conditions specified by the loan assistance providers.
– Any fees or charges associated with loan assistance are communicated by the service providers.
27.9. Modification of Terms:
– AdWolf Property reserves the right to modify, amend, or change home loan assistance terms without notice.
27.10. Dispute Resolution:
– Disputes arising from home loan assistance are subject to resolution in the location determined by AdWolf Property.
27.11. Limitation of Liability:
– AdWolf Property is not liable for any financial institution’s actions or decisions, and users engage home loan assistance at their own risk.
27.12. Governing Law:
– Home loan assistance terms are governed by the laws applicable in the jurisdiction specified by AdWolf Property.
28.1. Introduction:
– AdWolf Property offers property management services to property owners for the efficient management of their properties.
28.2. Service Provider Engagement:
– Property management services are facilitated through partnerships with experienced property management service providers.
28.3. Principal-to-Principal Basis:
– The property management transaction is conducted on a principal-to-principal basis, and AdWolf Property acts as a connecting platform.
28.4. User Responsibilities:
– Property owners are responsible for providing accurate and comprehensive property details for effective management.
28.5. Confidentiality and Information Use:
– User information shared during property management engagement is handled as per AdWolf Property’s privacy policy.
28.6. Service Provider’s Role:
– AdWolf Property is not responsible for the actions or decisions of property management service providers.
– Users must independently verify the terms and conditions of property management service providers.
28.7. Payment and Fees:
– Users agree to comply with the terms and conditions specified by property management service providers.
– Any fees or charges associated with property management services are communicated by the service providers.
28.8. Modification of Terms:
– AdWolf Property reserves the right to modify, amend, or change property management service terms without notice.
28.9. Dispute Resolution:
– Disputes arising from property management services are subject to resolution in the location determined by AdWolf Property.
28.10. Limitation of Liability:
– AdWolf Property is not liable for any property management service provider’s actions or decisions, and users engage in property management services at their own risk.
28.11. Governing Law:
– Property management service terms are governed by the laws applicable in the jurisdiction specified by AdWolf Property.
29.1. Introduction:
– AdWolf Property provides legal consultation services to users seeking legal advice and assistance related to property matters.
29.2. Service Provider Engagement:
– Legal consultation services are facilitated through partnerships with reputable legal service providers specializing in property laws.
29.3. Principal-to-Principal Basis:
– Legal consultation transactions operate on a principal-to-principal basis, and AdWolf Property acts as a connecting platform.
29.4. User Responsibilities:
– Users are responsible for providing accurate and complete information for effective legal consultation.
29.5. Confidentiality and Information Use:
– User information shared during legal consultations is handled in accordance with AdWolf Property’s privacy policy.
29.6. Service Provider’s Role:
– AdWolf Property is not responsible for the actions or decisions of legal service providers.
– Users must independently verify the terms and conditions of legal service providers.
29.7. Payment and Fees:
– Users agree to comply with the terms and conditions specified by legal service providers.
– Any fees or charges associated with legal consultation services are communicated by the service providers.
29.8. Modification of Terms:
– AdWolf Property reserves the right to modify, amend, or change legal consultation service terms without notice.
29.9. Dispute Resolution:
– Disputes arising from legal consultation services are subject to resolution in the location determined by AdWolf Property.
29.10. Limitation of Liability:
– AdWolf Property is not liable for any legal service provider’s actions or decisions, and users engage in legal consultation services at their own risk.
29.11. Governing Law:
– Legal consultation service terms are governed by the laws applicable in the jurisdiction specified by AdWolf Property.
31.1. Introduction:
– AdWolf Property, an online portal, facilitates connections between property owners, potential tenants, and service providers/brokers through its Guaranteed Tenant Plan (“GTP Plan”).
31.2. Party Definitions:
– Landlord/Owner: The rightful owner willing to lease their property.
– Potential Tenant: Individual or entity seeking tenancy.
– Service Provider/Broker: Engaged in assisting owners to find tenants.
31.3. GTP Plan Details:
– Exclusive plan available to property owners subscribing online through AdWolf Property.
– Property listings made before GTP Plan subscription will be deactivated during the plan duration.
– No commission to Service Provider/Broker under the GTP Plan.
– Service Provider/Broker finds potential tenants based on owner preferences.
31.5. Photoshoot Request:
– Service Provider/Broker may request a photoshoot for better promotion with owner cooperation.
31.6. Owner’s Responsibilities:
– Owners are responsible for the accuracy and authenticity of property details.
– Cooperation during site visits is essential, and non-cooperation on three separate occasions may forfeit the refund.
31.7. Police Verification:
– Owners are responsible for conducting necessary police verification of tenants.
31.8. Refund Process:
– Refund processed based on the rent bracket and bonus amount as specified.
– 100% refund initiated if a Service Provider/Broker is not assigned within 5 working days.
– Full amount + bonus paid if the renting process isn’t completed within the agreed timeline.
31.9. Confidential Information:
– Owner information disclosure is voluntary, and AdWolf Property and affiliates may contact owners via phone, email, or WhatsApp.
31.10. Quality Concerns:
– AdWolf Property is not liable for service quality concerns but endeavors to resolve owner concerns during the plan duration.
31.11. Character and Credibility:
– AdWolf Property does not verify or express opinions on tenant character or credibility; it facilitates the process through Service Provider/Broker.
31.12. Dispute Resolution:
– Disputes between owner and Service Provider/Broker or owner and tenant are not AdWolf Property’s responsibility; owners indemnify AdWolf Property for any claims/liabilities arising from such disputes.
32.1. Conclusion:
– AdWolf Property reserves the right to modify terms and conditions without prior notice.
32.2. Jurisdiction:
– Any disputes arising fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
32.3. Cancellation and Refunds Policy:
– Rescheduling requests are subject to appropriate fees based on the service delivery time..
– Quotation amount subject to change based on user-provided details; differences to be paid by the user.
32.4. Other Terms:
– User’s confidentiality voluntarily disclosed is subject to AdWolf Property’s Privacy Policy.
– Third-party offers subject to their terms; AdWolf Property assumes no liability.
– Users advised to do proper due diligence before engaging with any Service Provider.
32.5. Promotions/Discounts:
– Subject to AdWolf Property’s terms and conditions; changes without prior notice.
32.6. Dispute Resolution:
– Disputes between users and AdWolf Property referred to a sole arbitrator, and the decision is final and binding.
32.7. Guaranteed Tenant Plan – Additional Terms:
– Owners should cooperate during property photoshoot requests.
– Refunds processed based on rent brackets and bonus amounts; no partial refunds entertained.
32.8. Cancellation Policy – Guaranteed Tenant Plan:
– Owners can cancel within 5 working days for a complete refund; no cancellations after this period if the Service Provider/Broker is assigned and communicated to the owner.
32.9. Confidential Information:
– Owner information disclosure is voluntary, and AdWolf Property and affiliates may contact owners via phone, email, or WhatsApp.
32.10. Quality Concerns:
– AdWolf Property is not liable for service quality concerns but endeavors to resolve owner concerns during the plan duration.
32.11. Character and Credibility:
– AdWolf Property does not verify or express opinions on tenant character or credibility; it facilitates the process through Service Provider/Broker.
32.12. Indemnification:
– Owners indemnify AdWolf Property for any claims/liabilities arising from disputes between owners and Service Provider/Broker or owners and tenants.
32.13. Cancellation Policy:
– Owners can cancel within 5 working days for a complete refund; no cancellations after this period if the Service Provider/Broker is assigned and communicated to the owner.
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